According to a market report by Lucintel, the future of the customer success management market in Japan looks promising with opportunities in the healthcare, retail, BFSI, information technology and telecom, and government markets. The customer success management market in Japan is expected to reach an estimated $3.6 billion by 2031 with a CAGR of 15.8% from 2025 to 2031. The major drivers for this market are the increasing demand for personalized customer experiences, the rise of subscription-based business models, and the growing use of cloud-based solutions to enhance client success management.
A more than 150-page report to understand trends, opportunity and forecast in customer success management market in Japan to 2031 by deployment mode (cloud and on premises), size of organization (small and medium enterprise and large enterprise), application (sales and marketing management, customer experience management, risk and compliance management, and others), and end use (healthcare, retail, BFSI, information technology and telecom, government, and others).
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Lucintel forecasts that, within the application category, customer experience management will remain the largest segment over the forecast period due to the increasing importance of customer retention and the growing adoption of cloud-based computing technologies.
Within the end use category, information technology and telecom will remain the largest segment over the forecast period.
This unique research report will enable you to make confident business decisions in this globally competitive marketplace. For a detailed table of contents, contact Lucintel at +1-972-636-5056 or write us at [email protected] To get access of more than 1000 reports at fraction of cost visit Lucintel's Analytics Dashboard.
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Contact:
Roy Almaguer
Lucintel
Dallas, Texas, USA
Email: [email protected]
Tel. +1-972-636-5056
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